Genie lives in your Blue Genes account. It reads the panels you have actually resulted — TRU-1, Lumyn, PULS, PGX — then talks in plain language: workouts that fit your markers, insights unique to you, and information you can take action on.
Genie
Genie is the AI in your Blue Genes account. It reads the panels you have actually resulted — not a generic script — then talks in plain language: what it means for you, what to try this week, and what to bring to your clinician.
Every answer is grounded in your own TRU-1, Lumyn, PULS or PGX results, your Blueprint Score, and the medications on your profile.
Fitness, recovery and sleep genes become a short list of how to train and when to recover — not a plan written for someone else.
Genie walks your nutrient list, flags what is worth buying, and can build a supplement cart from the catalog when you ask.
Questions for your clinician, why your score moved, and what to test next — written so you can act, not just read.
Genie is educational support, not a diagnosis or a prescription. Clinical decisions stay with you and your licensed provider.
The same platform also runs voice and chat agents that keep patients moving and keep providers in control — HIPAA-aware, on Google Cloud.
Our advanced voice agents handle both inbound and outbound communication, with tailored workflows for patients and providers:
Automated outreach to remind and guide patients about returning their genetic test kits.
Clear, conversational explanations of claim denials and next steps.
Available 24/7, ensuring timely assistance and eliminating longwait times.
Direct interaction with doctors to explain prescription claim denials.
Real-time suggestions of clinically appropriate alternative therapies based on our pharmacogenomic data.
Seamless integration with provider workflows to reduce administrative friction.
Our intelligent chatbot offers a frictionless experience across web and mobile, enabling:
Two-way conversations with patients and providers.
Instant support for common questions about test status, claims, or results.
Scalable and secure automation, designed to maintain compliance with healthcare standards.
Our AI communication tools are built with the clinical workflow in mind. By automating routine conversations and offering actionable insights, we:
Reduce administrative load on providers by handling repetitive tasks and front-line communication.
Support better decision-making by providing timely data and alternatives when prescriptions are denied.
Maintain a safe prescribing environment for patients through real-time recommendations grounded in pharmacogenomic insights.
Keep the doctor in control—our tools empower providers without adding more to their plate.
With Blue Genes AI-powered agents, we make it easier to stay connected, compliant, and clinically informed—while freeing up time to focus on what matters most: delivering exceptional patient care.
Let’s Talk Partnership