Terms of Use

1. Eligibility and Acceptance

By using our services, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement. If you are accessing our services on behalf of an organization, you agree that you are authorized to do so and that the organization agrees to these Terms.

2. Services Provided

BlueGenes provides genetic testing, laboratory analysis, and related services, including access to test results, educational content, and communication regarding orders and health services.

3. Account Registration

You must create an account to access certain features. You agree to provide accurate and complete information during the registration process and to keep your login credentials secure.

4. User Responsibilities

You agree not to:

• • Violate any laws or regulations;
• • Infringe the rights of any third party;
• • Transmit harmful code or attempt to gain unauthorized access to our systems;
• • Misrepresent your identity or affiliation with any person or entity.

5. SMS Messaging Terms

By providing your mobile phone number and checking the opt-in box during registration, you consent to receive SMS messages from BlueGenes.
SMS Help

Messages May Include:

• • Order and shipping updates
• • Appointment or test reminders
• • Notifications of available results
• • Customer support responses
• • Marketing or promotional content (only if separately opted in)

Message Frequency:

You may receive up to 20 messages per month. Frequency may vary based on your interaction with our services.

Message Costs:

Message and data rates may apply depending on your mobile plan. Check with your carrier for more information.

Opt-Out Instructions:

You can opt out of SMS messages at any time by:

• • Replying "STOP" to any message
• • Updating your preferences in your account settings
• • Contacting us at [email protected]

6. Privacy

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it at [Privacy Policy URL].

7. Intellectual Property

All content, trademarks, and service marks on the site are the property of BlueGenes or its licensors. You may not use, copy, reproduce, or distribute any content without prior written consent.

8. Disclaimers and Limitation of Liability

Our services are provided "as is" and "as available." We disclaim all warranties, express or implied. BlueGenes shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services.

9. Indemnification

You agree to indemnify and hold harmless BlueGenes, its affiliates, and its employees from any claims or liabilities arising from your use of the services or your violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Maricopa County, Arizona.

11. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on our website with an updated effective date. Your continued use of the services indicates your acceptance of the new Terms.

12. Contact Us